Contact information


At GlamHiveStore, we believe in providing exceptional support to our customers at all times. Whether you're shopping for men’s or women’s fashion, or accessories for all, our support team is available to assist you — 24 hours a day, 7 days a week.

1. How to Reach Us

You can contact us through any of the following official channels:

  • 📧 Email: glamhivestore@gmail.com

  • 📍 Mailing Address:
      GlamHiveStore
    Lahore , Punjab , Pakistan

  • 🌐 Website Contact Form: Available via our Contact Us page (always open)

2. Customer Support Availability

  • 🕐 Hours: 24/7 — Our customer support team is available around the clock, including weekends and holidays.

  • ⏱️ Response Time:
      - Most inquiries receive a response within 2 to 4 hours.
      - In rare cases (e.g., high traffic), please allow up to 10 hours.

3. Common Support Topics

We are happy to help you with:

  • Order status and tracking

  • Product inquiries (sizing, availability, styling advice)

  • Returns, exchanges, or refund requests

  • Technical issues with the website

  • Feedback, suggestions, or complaints

4. Escalation Procedure

If you feel your issue requires special attention, you may escalate it by including the word "URGENT" in your subject line or message body. Escalated issues are reviewed by a senior support member within 12 hours.

5. Business Information

  • Store Name: GlamHiveStore

  • Business Email: glamhivestore@gmail.com

  • Registered Address: Lahore , Punjab , Pakistan

  • Phone Number: +923242791257

6. Professional Conduct

Our team is committed to treating all customer interactions with care, professionalism, and respect. We kindly ask that customers maintain courteous communication. GlamHiveStore reserves the right to limit support in cases of harassment or abuse.

Thank You

Thank you for choosing GlamHiveStore — where timeless fashion meets modern confidence. We're here anytime you need us.