Privacy policy

At GlamHiveStore, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or engage with our services.

This Policy applies to all information collected through our store and any related services provided by GlamHiveStore (referred to as "we", "us", or "our"). By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal information, depending on your interaction with our services:

Personal Identifiers

  • Full name, email address, phone number, billing/shipping address

Payment Information

  • Credit/debit card numbers, transaction details, and payment confirmations

Account Information

  • Username, password, preferences, and profile settings

Order & Interaction History

  • Products viewed, purchased, returned, or added to cart or wishlist

Device & Usage Information

  • IP address, browser type, device identifiers, location data, and website interaction behavior

Customer Support

  • Communications and inquiries submitted to our support team

2. How We Collect Information

We collect personal information through:

  • Direct interactions: When you create an account, place an order, contact customer support, or subscribe to our communications

  • Automated technologies: Including cookies and web beacons when you browse our site

  • Third-party services: Such as Shopify, our e-commerce platform, payment gateways, and analytics providers

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, manage returns and exchanges

  • Provide account support and respond to customer inquiries

  • Deliver targeted and relevant product recommendations

  • Communicate promotions, offers, and brand updates (you may opt-out at any time)

  • Monitor site performance, prevent fraud, and ensure data security

  • Comply with legal obligations and resolve disputes

4. Sharing of Information

We may disclose your information under the following circumstances:

  • With trusted service providers (e.g., Shopify, payment processors, logistics and fulfillment partners) who support order processing, delivery, and technical services

  • With marketing and advertising partners who assist with promotional campaigns

  • As required by law, including responding to legal requests or regulatory obligations

  • In connection with business transfers, such as mergers, acquisitions, or restructuring

5. Shopify as Our Platform

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables our services. Shopify stores and processes your data in compliance with international standards. You can review Shopify’s privacy policy here:
🔗 Shopify Privacy Policy

6. Your Data Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to certain data uses

  • Receive a copy of your data in portable format

  • Withdraw consent to marketing communications at any time

To exercise your rights, please contact us at glamhivestore@gmail.com. We may request verification of your identity before processing any requests.

7. Data Retention & Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

We implement appropriate technical and organizational measures to secure your personal data. However, no internet-based service is completely secure, and we encourage you to take steps to protect your own information as well.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. Where applicable, we ensure adequate protection through recognized legal mechanisms such as Standard Contractual Clauses (SCCs).

9. Children’s Privacy

Our services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect or solicit personal information from minors. If we become aware that a child has provided personal data, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for the content or privacy practices of such sites. We encourage you to read their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for operational reasons. All updates will be posted to this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please reach out to us:

📧 Email: glamhivestore@gmail.com
📍 Mailing Address:
GlamHiveStore
Village: Bhagotipur
Tehsil: Zafarwal
District: Narowal
Zafarwal, 51670, Pakistan

At GlamHiveStore, your privacy matters as much as your style. Thank you for trusting us.